Stop losing bookings
while you're offline
Heeya is an AI appointment scheduling chatbot that knows your services inside out. It answers client questions, recommends the right option, and captures booking requests — 24 hours a day, 7 days a week. Not a form. A virtual receptionist.
Used by clinics, salons, studios, law firms, and more than 15 service verticals. Deploy in under 10 minutes.
Heeya Assistant
Online now
Every missed booking is lost revenue
Service businesses face the same five problems every week. Heeya eliminates all of them.
After-hours requests go unanswered
More than 40% of booking requests happen outside business hours. Without automation, those leads are gone by morning.
Phone tag wastes everyone's time
Back-and-forth calls to confirm a simple appointment eat into your staff's productive hours — every single day.
Online forms have high abandonment
A client unsure which service they need can't ask a form a question. They leave — and probably book with a competitor who was faster to respond.
No-shows cost real money
A client who clicked a link at random is easy to forget. A client who had a real conversation and confirmed a specific slot is far less likely to ghost you.
Heeya handles all of this
One AI chatbot answers questions, captures details, and routes bookings to your inbox — around the clock, without any manual effort from your team.
Busy reception desks get overwhelmed
During peak hours your staff can't answer the phone, respond to emails, and check in patients simultaneously. The chatbot handles the repetitive work so your team focuses on in-person service.
Why an AI scheduling chatbot beats a booking form
A form shows available slots. Heeya guides your client to the right one — and closes the booking.
Standard booking form
- Displays a calendar, nothing else
- Client chooses without guidance
- No answers to service questions
- No pricing or duration info
- High abandonment rate
- Goes silent after hours
Client asks: "Which service do I need?"
Form: leaves with no answer Heeya: recommends and booksClient asks: "How long does it take?"
Form: no response Heeya: answers instantlyClient visits at 11 pm on a Sunday
Form: no one sees it until Monday Heeya: captures the booking liveHeeya AI chatbot
- ✓ Answers any question about your services
- ✓ Recommends the right service for each client
- ✓ Quotes pricing and session duration
- ✓ Captures name, phone, and preferred slot
- ✓ Works 24/7, even on holidays
- ✓ Trained exclusively on your content
How Heeya captures bookings for you
From setup to your first booking request in three steps. No developers required.
Step 1
Train your agent on your content
Upload your service menu (PDF, Word doc, or plain text), your pricing sheet, your hours, and any FAQ you already have. You can also paste your website URL and Heeya scrapes it automatically. The AI reads everything and becomes an expert on your business — in seconds.
Step 2
Configure the booking flow
Write a short system prompt that tells the agent how to handle booking requests: which details to collect (name, phone, preferred slot), what tone to use, and how to handle edge cases like same-day requests or fully booked days. Enable the lead-capture tool with one click.
Step 3
Embed on your site, receive bookings
Copy one line of code and paste it into your WordPress, Squarespace, Wix, or custom site. The chat widget appears immediately. Every completed booking request lands in your email inbox with the client's full details — ready to confirm with a single reply.
No website yet? Heeya gives you a shareable chatbot link you can post anywhere.
Built for every appointment-driven business
Every industry has its own vocabulary, service types, and booking quirks. Heeya learns yours from the documents you upload — no generic templates.
Medical & Dental Clinics
Handle new-patient intake, answer insurance questions, triage urgencies, and book check-ups — without tying up your front desk.
See how it worksBeauty Salons & Spas
Guide clients from "what should I get?" to a confirmed slot. The AI explains treatments, pricing, and duration so clients arrive with realistic expectations.
See how it worksFitness Studios & Personal Trainers
Book intro sessions, explain class schedules, and answer "Is this program right for me?" — without a single phone call. Ideal for gyms, yoga studios, and independent coaches.
See how it worksConsultants & Agencies
Qualify leads before the discovery call. The chatbot screens prospects, answers "what's included?" questions, and books intro sessions — so you only speak to warmed-up prospects.
See how it worksLaw Firms
Handle intake 24/7: the chatbot explains your practice areas, answers FAQs about fees and process, and books initial consultations — while staying strictly within the information you've provided.
See how it worksReal Estate Agencies
Schedule property viewings around the clock. The chatbot answers questions about listings, qualifies buyer intent, and books showing appointments — without an agent lifting a finger.
See how it worksYour industry isn't listed? Talk to us — Heeya adapts to any appointment-driven business.
What automated booking AI delivers
Real results that service businesses report after switching to conversational scheduling.
24/7
Always available
Capture booking requests during nights, weekends, and public holidays — when your competitors are offline.
-40%
Fewer no-shows
Conversational confirmation leads to stronger client commitment versus passive form submissions.
<10 min
Time to deploy
Upload your content, configure your agent, and embed the widget in under 10 minutes. No developers needed.
0
Hallucinations
RAG technology grounds every response in your documents. The chatbot never invents prices, hours, or service details.
Works with your existing scheduling tools
Heeya slots into the calendar and booking software you already use — no rip-and-replace required.
Google Calendar
Calendly
Squarespace
WordPress
Any website
Missing an integration? Request it — we add connectors regularly.
Frequently asked questions
Everything you need to know about Heeya's appointment booking chatbot.
What is the difference between an appointment booking chatbot and a standard booking form?
A booking form shows available time slots and the client picks one — no guidance, no answers, no context. Heeya's appointment booking chatbot does much more: it answers questions about your services, quotes pricing, recommends the right option for the client's situation, and only then collects their contact details and preferred slot. Think of it as the difference between handing someone a menu versus having a knowledgeable server guide them through it.
Does Heeya integrate with Google Calendar or Calendly?
Yes. Heeya connects with Google Calendar and Calendly so the chatbot can reference your real-time availability and only suggest open slots. Booking details land in your calendar automatically. For industry-specific platforms (scheduling software for salons, clinics, etc.), contact us about dedicated integrations — we add new connectors regularly.
How quickly can I set up the chatbot?
Under 10 minutes for a working chatbot: upload your service list, write a short system prompt, and paste one snippet onto your site. Plan 1-2 hours if you want thorough testing of edge cases (same-day requests, fully booked days, new client intake questions). You can also explore the broader Heeya AI chatbot platform to see everything else the agent can do beyond booking.
Can this chatbot actually reduce no-shows?
Yes — and the mechanism is straightforward. A client who has had a real conversation, asked questions, and received personalised answers is far more committed to the appointment than someone who clicked through a form on autopilot. That conversational engagement translates directly into stronger follow-through. Pair it with an automatic confirmation message via email and you reinforce the commitment further. Learn more in our guide to AI-powered customer service.
Does it work for every type of service business?
Yes. Because Heeya uses RAG (Retrieval-Augmented Generation), the chatbot's knowledge comes entirely from the content you upload — your service descriptions, pricing, policies, and FAQs. Whether you run a dental clinic, a fitness studio, a law firm, or a real estate agency, the agent speaks knowledgeably about your specific offerings rather than giving generic answers.
What if I don't have a website yet?
No problem. Heeya provides a direct link to your chatbot that you can share in your Instagram bio, Google Business Profile, email signature, or via SMS to existing clients. Many businesses start capturing bookings through that link before they even have a full website live.
Will the chatbot ever make up incorrect information?
No. Heeya is built on RAG technology, which means every answer is drawn from the documents you've uploaded. If a client asks something that isn't covered in your knowledge base, the chatbot will say so and invite them to call you or submit a contact form — it never fabricates prices, service details, or availability.
How does the lead-capture tool work?
When a client is ready to book, Heeya's built-in lead-capture tool prompts the chatbot to collect their name, phone number, email address, and preferred appointment slot. You receive the full details by email immediately — even if the request came in at 2 am. You then confirm the booking with a single reply or a quick call. No third-party CRM required to get started.
How much does an AI appointment booking chatbot cost?
Start free — no credit card required. Paid plans begin at €39/month, less than the revenue you lose from a single no-show each week.
€0
Free
1 agent, 100 messages/month. Perfect for testing.
€39
Standard
1 agent, 1,000 messages/month + 1 AI tool (lead capture).
€99
Premium
3 agents, 5,000 messages/month + full integrations.
Go further with Heeya
AI Chatbot Platform
Everything Heeya can do — beyond booking.
AI Customer Service
Handle support tickets and FAQs automatically.
RAG Technology Explained
How Heeya grounds answers in your documents.
Pricing & Plans
Free plan available. Paid from €39/month.
Heeya Home
Start building your AI agent today.
Book a live demo
30-minute walkthrough with the Heeya team.
Turn your website into a 24/7 booking machine
An AI receptionist that knows your services, answers every question, and captures booking requests — even when you're asleep, at a client, or simply unavailable.
Explore all solutions: AI Chatbot, Customer Service, RAG Expertise.
