Real Estate Solution

The Real Estate AI Chatbot That
Captures Leads While You Sleep

Train an AI chatbot on your property listings, neighborhood guides, and financing FAQs. It answers buyer and renter inquiries 24/7, qualifies prospects automatically, and delivers warm leads to your inbox — even on weekends and after hours.

Built for real estate agencies, independent realtors, property management firms, vacation rental operators, and commercial brokerages.

Heeya — Your Property Assistant

Online now · replies instantly

Hi, I'm looking for a 2BR in the South Loop, budget around $350k. Got anything?
Great timing — I have 3 active listings that match. Before I pull up the details: are you pre-approved for financing?
Yes, pre-approved up to $370k through Chase.
Perfect. The top match is 1428 S Michigan Ave — 2BR/2BA, 1,050 sqft, HOA $320/mo, pets allowed per building rules. Want me to schedule a showing with Sarah, our South Loop specialist?
Yes please, Saturday morning works best.
Done. I've sent your contact details to Sarah — she'll confirm Saturday's slot by 9 AM tomorrow. I've also emailed you all 3 listing sheets. See you soon!

24/7

Lead capture — including nights and weekends

< 5s

Average response time to property inquiries

70%

Reduction in repetitive inbound calls

3x

More qualified showing requests per month

Every Missed Inquiry Is a Lead Your Competitor Captured

More than 60% of property searches happen in the evenings and on weekends. If your agency website goes silent after 5 PM, you are handing warm prospects to whoever answers first.

After-hours inquiries go cold

A buyer visits your listing page at 9 PM on a Sunday. They have a simple question — "is the parking included?" — and no one answers. By Monday morning, they've already toured a competitor's property.

Agents buried in repetitive questions

HOA fees. Pet policies. Square footage. School districts. Your agents answer the same 12 questions dozens of times a week — time that could be spent closing deals and building relationships with serious buyers.

Unqualified showings waste everyone's time

Without pre-qualification, agents show properties to buyers who are not pre-approved, renters whose income does not meet requirements, or prospects looking in the wrong price range. Every wasted showing is two hours gone.

An AI Realtor Assistant Trained on Your Exact Listings

Heeya's real estate AI chatbot connects directly to your knowledge base — listing PDFs, MLS exports, neighborhood guides, financing FAQ documents, lease templates, and property brochures. Every answer it gives is sourced from your content, not guessed.

When a renter asks "are pets allowed in the 2BR on Elm Street?", Heeya checks the actual building rules you uploaded and gives a precise answer. Not a generic response. Not a hallucination. The exact information from your documents.

Upload any document type — PDF, DOCX, PPTX, TXT, or scrape a URL directly from your listings portal

Zero hallucinations — if the answer is not in your knowledge base, the chatbot says so and routes the visitor to a contact form

Built-in lead capture — collects buyer name, email, phone, and a qualification summary before handing off to your team

Embed in 60 seconds — paste one line of code into any website; compatible with WordPress, Webflow, and custom builds

What buyers and renters get

  • Instant answers to property questions — any hour, any day
  • Accurate listing details sourced directly from your documents
  • Fast pre-qualification to confirm they are a fit before scheduling
  • Smooth handoff to a human agent for negotiation and closing

What your agency gains

  • Qualified leads in your inbox every morning — even from overnight inquiries
  • Agents freed from answering the same listing questions repeatedly
  • Fewer unproductive showings with pre-qualified prospects only
  • Analytics on what buyers and renters are asking most

Built for Every Type of
Real Estate Business

Whether you run a boutique agency, a multi-office brokerage, or a national property management firm, Heeya adapts to your workflow — not the other way around.

Explore all Heeya chatbot solutions
1

Residential sales agencies

The chatbot answers questions about your active listings — price, square footage, HOA fees, energy ratings, included appliances — qualifies the buyer's budget and financing status, then books a showing slot directly with the listing agent.

2

Individual realtors and buyer's agents

Solo agents can't be available around the clock. Heeya handles your incoming inquiries overnight and on weekends, so you wake up to a list of qualified prospects ready for a call — instead of missed opportunities.

3

Property management firms

Upload lease agreements, maintenance procedures, pet policies, and community rules. Residents get instant answers to their day-to-day questions — without calling your office. Manage more units without adding headcount.

4

Vacation rentals and short-term lets

Guests ask about check-in times, parking, pet rules, local restaurants, and Wi-Fi passwords at all hours. A Heeya chatbot trained on your property guide answers instantly and reduces host messaging by over 60%.

5

Commercial real estate brokerages

Upload offering memorandums, lease abstracts, zoning info, and cap rate sheets. The chatbot qualifies investor inquiries by asset class, deal size, and hold strategy before routing to the right broker.

From Setup to Live on Your Site in Under 15 Minutes

No developers. No complex integrations. No waiting weeks for an agency to build something. Heeya gets your real estate agency chatbot live in four simple steps.

1

Upload your property documents

Drag in your listing sheets, neighborhood FAQs, lease templates, financing guides, or paste your listings page URL. Heeya supports PDF, DOCX, PPTX, TXT, and web scraping.

2

The AI learns your inventory

In seconds, Heeya indexes every detail — addresses, prices, square footage, pet policies, HOA rules — and builds a searchable knowledge base your chatbot draws from exclusively.

3

Configure your agent and tools

Set your chatbot's name, tone (professional, friendly, formal), and lead-capture criteria. Enable the contact form tool so qualified prospects can leave their details without leaving the conversation.

4

Embed on your website

Copy one line of JavaScript into your site header. The chat widget appears instantly on every page. Works on WordPress, Webflow, Squarespace, IDX-powered sites, and any custom build.

What a 24/7 Property Chatbot Means for Your Business

Real estate professionals using AI chatbots report measurable improvements within the first 30 days. Here's what you can realistically expect.

ROI simulation: 4-agent boutique agency

Monthly website visitors 600
Lead conversion rate without chatbot 1–2%
Qualified inquiries/month (no chatbot) 6–12
Lead conversion rate with chatbot 5–8%
Qualified inquiries/month (with chatbot) 30–48
Monthly gain in qualified leads +24 to 38

Estimates based on industry averages from Crescendo.ai and Spur. Results vary with traffic volume and listing quality.

+40% lead-to-showing conversion

Immediate responses eliminate the 6–24 hour gap that kills buyer intent. When a prospect asks a question at 11 PM and gets an answer in seconds, they book a showing. When they wait until the next business day, they've usually moved on.

50% fewer unproductive showings

The chatbot confirms financing status, budget range, and move-in timeline before any showing is booked. Agents only meet prospects who are genuinely qualified — not window shoppers who weren't ready to buy.

4+ agent hours saved per week

Answering repetitive listing questions takes up a significant portion of every agent's workday. Automating that layer frees your team to focus on relationship-building, negotiations, and closing — the work that actually generates commission.

Scale without hiring

Whether you have 20 listings or 2,000, Heeya handles the same volume of simultaneous conversations without additional cost. Grow your inventory or expand to new markets without growing your admin overhead.

A Fully Qualified Buyer Lead in 30 Seconds

What typically takes 10–15 minutes on the phone — confirming financing, understanding search criteria, collecting contact details — Heeya handles in a single chat conversation. Your agent gets a lead profile, not a cold name.

Prospect is pre-qualified on budget, financing, and timeline before any agent interaction

Contact details and a qualification summary land in your inbox automatically

Agent calls a lead who already knows the property and is ready to move forward

Works at 2 AM just as well as it does at 2 PM — no overtime, no answering services

Want to see how it compares to other AI customer service solutions? Explore Heeya's full range of use cases.

Heeya — Lakefront Realty

Online

Looking for a 3BR single-family in the western suburbs. Budget $520k max.
Great — I have 4 listings that match. Quick question: is this a cash purchase or are you financing?
Financing. Pre-approval letter from Wells Fargo for $480k, 20% down.
Perfect — that's a strong position. Any must-haves? Garage, school district, no HOA?
2-car garage, top-rated elementary school nearby. No HOA preferred.
I've got 2 exact matches for you. Can I have your name and email so our agent James can send you the full details and set up a private tour this week?

Simple, Transparent Pricing for Real Estate Professionals

Heeya starts at €0 — no credit card, no commitment. A full month of professional use costs less than a single unproductive cold-call session. Try it free and upgrade only when you need more volume.

€0

Free

1 agent · 100 messages/month. Ideal for testing with one listing or FAQ page.

€19/mo

Standard

1 agent · 1,000 messages/month + lead-capture contact form tool.

€99/mo

Premium

3 agents · 5,000 messages/month — ideal for multi-agent brokerages.

For large property portfolios, multi-office firms, or enterprise brokerages, contact us for a custom Enterprise plan with unlimited volume and guaranteed SLA.

Compare all plans in detail

Frequently Asked Questions

Everything real estate professionals ask before getting started with Heeya.

How does the chatbot learn the details of my property listings?

Upload your listing sheets, MLS exports, property brochures (PDF or DOCX), lease templates, or neighborhood guides directly to Heeya. You can also paste a URL and the chatbot scrapes the page content automatically. The AI indexes everything in seconds — and only answers from what you have uploaded, so it never invents details about a property.

Can the chatbot qualify buyers and renters before I speak to them?

Yes. You define your qualification criteria — minimum budget, pre-approval status, desired move-in date, property type — and the chatbot asks those questions naturally in conversation. When a lead is ready, the built-in contact form collects their name, email, and phone number, then delivers a qualified profile summary to your inbox. Learn more about how our RAG technology works.

Will the chatbot ever give wrong information about a listing?

No. Heeya uses Retrieval-Augmented Generation (RAG): every answer is sourced directly from your uploaded documents. The chatbot never guesses or fabricates details. If information is not in your knowledge base, it says so and offers to connect the visitor with an agent via the contact form. This is one of the core advantages over generic AI assistants.

Does Heeya integrate with my MLS or CRM?

Heeya embeds on your own website via a single line of code and works with any CMS — WordPress, Webflow, Squarespace, or a custom-built IDX site. For MLS data, export listing sheets as PDF or CSV and upload them to your agent's knowledge base. Direct MLS data sync and CRM webhook integrations are available on the Enterprise plan — contact us to discuss your setup.

How long does it take to set up the chatbot on my agency website?

Most real estate agents and brokers are live within 15 minutes. Create your agent, upload your listing documents and FAQs, customize the chatbot's name and tone, then paste one line of JavaScript into your site's header. No developer required. If you want to see this live before committing, book a 30-minute demo and we'll walk through the setup together.

Can the chatbot handle inquiries in multiple languages?

Yes. Heeya's underlying language models understand and respond naturally in the language the visitor uses — English, Spanish, French, Portuguese, Mandarin, and more. This is especially valuable for agencies serving international buyers, investors in cross-border transactions, or multicultural urban markets.

Is Heeya suitable for property management companies and vacation rental operators?

Absolutely. Property managers upload lease agreements, house rules, maintenance request procedures, and local area guides. The chatbot handles resident and tenant FAQs 24/7, reducing inbound calls by up to 70%. Vacation rental operators use it to answer booking questions and property-specific rules instantly. See our customer service AI solution for more use cases.

How much does a real estate AI chatbot cost?

Heeya offers a free plan (1 agent, 100 messages/month) to test with no credit card required. The Standard plan starts at €19/month — one agent, 1,000 messages/month, and the lead-capture contact form tool. The Premium plan at €99/month supports 3 agents and 5,000 messages, ideal for multi-agent brokerages. See the full pricing comparison. By comparison, custom-built real estate chatbots typically cost $5,000–$50,000 upfront plus ongoing maintenance.

Ready to Stop Missing Real Estate Leads After Hours?

Join real estate professionals who capture leads 24/7 with Heeya. Free to start — no credit card, no code, no agency fees.

See the full plan breakdown at heeya.fr/en/pricing