Connect your AI chatbot to Zapier, HubSpot, Make and n8n

What gets sent, and when

There is one event: a visitor submits the chatbot's contact form. Right after the submission, Heeya sends it to every active connector of that agent, in parallel. An agent can have up to 10 connectors, for example one webhook to Zapier and one HubSpot form.

Set up a webhook to Zapier, Make or n8n

The Heeya side is the same for all three. Turn on the contact form in the agent's Tools page and configure its fields. Then open its Connectors tab, click Add a connector, choose Webhook, paste the URL and click Save and test. Heeya saves the connector and immediately sends a test request, which is what Zapier and Make need to learn the data shape.

1. Zapier: Webhooks by Zapier, Catch Hook

   • 1. Create a Zap. For the trigger, pick Webhooks by Zapier and the Catch Hook event, then continue.
   • 2. In the Test tab, copy the webhook URL and paste it into the Heeya connector. Click Save and test.
   • 3. Back in Zapier, click Test trigger. The Heeya sample appears with its fields.
   • 4. Add your actions: create a contact in your CRM, a row in a spreadsheet, a message to your team.

   Zapier's webhook help article lists Webhooks by Zapier as unavailable on its Free plan.

2. Make: Webhooks, Custom webhook

   • 1. In a new scenario, add the Webhooks app with the Custom webhook trigger. Click Add, name the webhook and save.
   • 2. Copy the webhook address and paste it into the Heeya connector. Click Save and test.
   • 3. Make reads the test request and determines the data structure. Add the modules that should use the lead.
   • 4. If you later add fields to the Heeya form, ask Make to redetermine the data structure, then click Test on the Heeya connector to send a new sample.

3. n8n: Webhook node

   • 1. Start the workflow with a Webhook node and set its HTTP method to POST.
   • 2. Copy the Test URL, click Listen for test event, then paste the URL into Heeya and click Save and test. n8n shows the request, with the JSON under body.
   • 3. Build the rest of the workflow, then publish it so the Production URL is registered.
   • 4. Edit the Heeya connector, replace the test URL with the production URL, and use Test to confirm. On the same host, the signing secret stays the same.

   A self-hosted n8n works if it is reachable on a public HTTPS address. See the n8n Webhook node docs for the test and production URLs.

Your own server

Answer with a 2xx status as soon as you have stored the request. Redirects are not followed, so give the final URL. If the URL contains credentials (https://user:pass@host/…), they are sent as Basic auth. To check that a request comes from Heeya, recompute the signature over the raw body, before any JSON parsing, with the signing secret shown in the connector:

import hashlib
import hmac


def is_from_heeya(secret: str, headers, raw_body: bytes) -> bool:
    timestamp = headers["X-Heeya-Timestamp"]
    expected = "sha256=" + hmac.new(
        secret.encode(), timestamp.encode() + b"." + raw_body, hashlib.sha256
    ).hexdigest()
    return hmac.compare_digest(expected, headers["X-Heeya-Signature"])

Store X-Heeya-Delivery and ignore a value you have already processed: a retry after a timeout, or a manual resend, carries the same ID.

When a delivery fails

There is no later retry job after the three attempts: fix the cause (URL, HubSpot form, workflow switched off), then resend. If the server restarts during the attempts, the affected deliveries are marked as failed and you are alerted the same way.

Fit, and not a fit

For the qualification side, what to ask before the form appears and how to hand leads to sales, read the AI chatbot lead generation playbook. If you are comparing HubSpot's own chatflows with a document-grounded chatbot, see HubSpot chatbot alternatives.